Question 1

How do I sign up for a wholesale incense account?

Accepted Answer

You can easily sign up for a wholesale incense account here: https://floreincense.com/pages/ws-account-create. An email address, password, and physical address is required. Your email will be added to our wholesale subscriber list where we send occasional emails about new products and holiday closures. You can unsubscribe at any time.

Question 2

How much does your wholesale incense cost?

Accepted Answer

Current pricing is $39/dozen or $3.25/package, plus taxes and shipping. The minimum order requirement is 6 dozen / 72 packages. Each fragrance must be purchased in a 6 package bundle. First time orders receive 20% off.

Question 3

How do I place a wholesale incense order online?

Accepted Answer

You must be signed into your wholesale account BEFORE you start your order: https://floreincense.com/pages/ws-account-create. Click the button “quick order form” for all items available for wholesale pricing.

Question 4

How do I pay for my wholesale incense order?

Accepted Answer

Online wholesale orders are paid by credit card at the time of purchase. Alternative payment methods are available, please contact us directly if you wish to pay by EFT or EMT. Finalized/paid orders are shipped on a weekly basis.

Question 5

What shipping providers are used by Floré Canadian Incense?

Accepted Answer

We use a variety of couriers, including ICS, GLS, Canpar, Purolator and UPS. The provider is chosen at the time of shipping. Unfortunately we cannot influence the time the courier will drop off the order. We are not currently using Canada Post and cannot ship to a PO box.

Question 6

Do you have a MSRP for Floré Canadian Incense?

Accepted Answer

We pride ourselves on providing high quality, affordable incense. We recommend that Floré Canadian Incense is sold at the current retail rate found on our website or higher if you choose.

Question 7

What are the dimensions of your incense packages?

Accepted Answer

Package dimensions are 12” long x 3” wide with a hang hole for easy display.

Question 8

How many incense sticks are in a package?

Accepted Answer

Each package contains twenty 10” incense sticks that burn for approximately 45 minutes.

Question 9

Do you sell wholesale incense cones?

Accepted Answer

We do not sell incense cones. We used to, but the product line was discontinued due to slow sales. As incense ages, fragrance compounds will degrade, and incense cones were sitting in inventory for longer than our quality control standards permitted.

Question 10

Do you sell wholesale incense burners?

Accepted Answer

Yes, we have incense burners available for wholesale. Wholesale incense burners are available on the quick order form. If you see incense burners on our website that are not on the quick order form you can contact us directly to inquire about availability and cost. Burners collection: https://floreincense.com/collections/burners

Question 11

How should I store Floré Canadian Incense?

Accepted Answer

Incense should be stored in a cool, dry place and kept out of direct sunlight. Heat, moisture and age negatively impact incense fragrance quality. We strongly recommend that you do not buy more incense than you can sell within a 6–12 month time period in order to maintain the incense fragrance quality.

Question 12

Who owns Floré Canadian Incense?

Accepted Answer

Floré Canadian Incense is owned and operated by Kayte and Kristi, two friends who met in college. They purchased the company in 2019 from the original founder and owner-operator of Floré Canadian Incense. Learn more: https://floreincense.com/blogs/news/about

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